3jl2 Privacy Policy

3jl2 is an online casino and sports betting platform serving players in the Philippines, accessible at https://3jl2.org. For purposes of this Privacy Policy, 3jl2 is the personal information controller responsible for determining the purposes and means of processing your personal data.

3jl2 has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and compliance with Philippine data privacy law. Contact details for the DPO are provided in Section 15 of this Policy.

This Policy applies to all personal data collected by 3jl2 through the following channels:

• The 3jl2 website at https://3jl2.org and all associated subdomains;
• The 3jl2 account registration and management process;
• Deposits, withdrawals, and all financial transactions processed through 3jl2;
• Communications you initiate with 3jl2's support team via live chat or email;
• Use of any game, sportsbook market, or other service available on the 3jl2 platform;
• Any promotional registration, survey participation, or other voluntary interaction with 3jl2.

This Policy does not apply to third-party websites, payment processors, or game providers that may be accessible through the 3jl2 platform. Those third parties operate under their own privacy policies and 3jl2 is not responsible for their data practices.

3jl2 collects the following categories of personal data:

4.1 Data You Provide Directly

The majority of personal data 3jl2 holds about you is data you provide voluntarily — during account registration, when completing KYC verification, when making a deposit or requesting a withdrawal, when contacting support, or when updating your account settings.

4.2 Data Collected Automatically

When you access the 3jl2 platform, our systems automatically collect technical and usage data. This includes your IP address, device identifiers, browser type, session timestamps, pages visited, and game activity. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 8.

4.3 Data from Third Parties

3jl2 may receive data about you from third-party sources in limited circumstances, including:

• Payment processors (e.g., GCash, Maya, BPI) confirming transaction status and account ownership;
• Identity verification service providers used to confirm KYC document authenticity;
• Fraud prevention and AML screening services used to identify suspicious activity or sanctioned individuals;
• Regulatory authorities, where required by Philippine law.

3jl2 uses your personal data for the following purposes:

• Account operation: Creating and maintaining your 3jl2 account, authenticating your identity at login, and managing account settings and preferences.
• Transaction processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20; verifying payment ownership; and maintaining accurate financial records.
• Identity and age verification: Confirming that you meet the 21+ age requirement and that the identity information you have provided is accurate, as required by PAGCOR and AMLC regulations.
• Regulatory compliance: Fulfilling 3jl2's obligations under the Anti-Money Laundering Act (AMLA), PAGCOR licensing conditions, the Data Privacy Act, and any other applicable Philippine law.
• Fraud prevention and platform security: Detecting and investigating unauthorized access, bonus abuse, collusion, money laundering, and other fraudulent or prohibited conduct.
• Customer support: Responding to account queries, resolving disputes, and providing assistance through live chat and email support.
• Responsible gaming: Monitoring for signs of problem gambling behavior, managing self-exclusion requests, and enforcing deposit and session limits set by you.
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the 3jl2 platform, game selection, and user experience.
• Marketing communications: Sending promotional offers and platform updates to players who have given their consent to receive such communications, in accordance with applicable law.

Under the Data Privacy Act of 2012, 3jl2 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 3jl2 — including account creation, transaction processing, and platform access.
• Legal obligation: Processing required to comply with Philippine law, including AMLA reporting obligations, PAGCOR regulatory requirements, and NPC data privacy requirements.
• Legitimate interests: Processing necessary for 3jl2's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, where those interests are not overridden by your privacy rights.
• Consent: Processing for which you have given your specific, informed, and freely given consent — primarily direct marketing communications. You may withdraw this consent at any time through your account settings without affecting the lawfulness of processing based on consent before withdrawal.

3jl2 shares your personal data only in the following circumstances:

7.1 Service Providers

3jl2 engages third-party service providers to support platform operations, including payment processors, identity verification providers, game software providers, cloud hosting services, and customer support technology vendors. These providers process your data only on 3jl2's behalf and under contractual obligations that require them to maintain confidentiality and security standards consistent with this Policy.

7.2 Regulatory and Law Enforcement Authorities

3jl2 will disclose personal data to regulatory authorities, law enforcement agencies, and courts of competent jurisdiction where required by Philippine law, including PAGCOR, the AMLC, the NPC, and other government bodies. Disclosures are made only to the extent required and consistent with applicable legal requirements.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 3jl2's assets, personal data held by 3jl2 may be transferred to the acquiring entity. You will be notified of any such transfer that materially affects your privacy rights, and the Policy governing the transferred data will remain at least as protective as this Policy.

7.4 No Sale to Third Parties

3jl2 does not sell, rent, trade, or otherwise transfer your personal data to unaffiliated third parties for their own independent commercial purposes. This commitment is unconditional and applies regardless of whether data is in identified or pseudonymized form.

3jl2 uses cookies and similar tracking technologies to operate the platform, maintain session state, analyze usage patterns, and prevent fraud. The types of cookies used include:

• Essential cookies: Required for the platform to function — including session authentication, security tokens, and preference storage. These cannot be disabled without disrupting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the platform. This helps 3jl2 identify performance issues and improve the user experience. Analytics data is not used to identify individual users.
• Fraud prevention cookies: Used to identify suspicious patterns, detect duplicate accounts, and maintain platform security. These are classified as essential for security purposes.

You may control non-essential cookies through your browser settings. Disabling essential cookies may result in reduced platform functionality or inability to maintain a session. 3jl2 does not use advertising tracking cookies or share cookie data with advertising networks.

3jl2 implements technical and organizational security measures appropriate to the risk profile of the personal data processed. These measures include:

• Encryption in transit: All data exchanged between your device and 3jl2 servers is encrypted using TLS (Transport Layer Security), consistent with standards applied by Philippine banks and financial institutions.
• Encryption at rest: Sensitive personal data — including identity documents and financial details — is encrypted in 3jl2's storage systems using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and receive data privacy training.
• Audit logging: Access to personal data by internal systems and staff is logged and subject to periodic review by the Data Protection Officer.
• Incident response: 3jl2 maintains a documented data breach response procedure. In the event of a personal data breach, 3jl2 will notify the NPC and affected individuals within the timeframes prescribed by the Data Privacy Act.

3jl2 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, subject to applicable legal retention requirements:

• Account data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, consistent with Philippine AML obligations and Bureau of Internal Revenue requirements.
• KYC identity documents: Retained for the duration of your account and for five (5) years following account closure.
• Support communications: Retained for two (2) years from the date of the interaction, unless the subject matter involves an ongoing dispute or regulatory matter requiring longer retention.
• Gaming activity logs: Retained for five (5) years for regulatory compliance and dispute resolution purposes.
• Marketing consent records: Retained for three (3) years from the date of consent or until consent is withdrawn, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Deletion timelines and procedures are documented in 3jl2's internal data retention schedule, which is reviewed annually by the Data Protection Officer.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 3jl2:

To exercise any of the above rights, submit a written request to 3jl2's Data Protection Officer at the contact details provided in Section 15. 3jl2 will respond to rights requests within thirty (30) calendar days of receipt. We may request identity verification before processing rights requests to prevent unauthorized disclosure.

The 3jl2 platform is strictly restricted to individuals aged 21 years and older, consistent with PAGCOR regulations governing online gaming in the Philippines. 3jl2 does not knowingly collect personal data from individuals under the age of 21.

If 3jl2 becomes aware that personal data has been collected from a person under 21 years of age, that data will be promptly deleted and the associated account will be permanently closed. If you have reason to believe that a minor has registered a 3jl2 account, please notify the support team immediately at [email protected].

3jl2's primary data processing operations are conducted with Philippines-focused infrastructure. In some circumstances, personal data may be processed by third-party service providers — including game software providers and cloud hosting services — whose systems are located outside the Philippines.

Where personal data is transferred outside the Philippines, 3jl2 ensures that appropriate safeguards are in place, consistent with the requirements of Section 21 of the Data Privacy Act. These safeguards include contractual clauses that obligate recipient parties to protect personal data to standards at least equivalent to those required under Philippine law.

By using the 3jl2 platform, you acknowledge that your data may be processed in jurisdictions outside the Philippines in connection with the services described in this Policy.

3jl2 may amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. The updated Policy will be published on this page with a revised "Last Updated" date. For material changes — those that significantly affect your rights or how your data is processed — 3jl2 will provide notice through the platform or to your registered contact information in advance of the changes taking effect.

Continued use of the 3jl2 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to material changes to this Policy, you have the right to close your account and request deletion of your personal data, subject to applicable legal retention requirements.

For all privacy-related inquiries, data rights requests, or concerns about 3jl2's data handling practices, please contact the 3jl2 Data Protection Officer:

• Email: [email protected] — use subject line "Data Privacy Request" for rights-related queries
• Live Chat: Available 24/7 through your logged-in 3jl2 account
• Response Commitment: Initial acknowledgment within 48 hours; substantive response within 30 calendar days

If you are dissatisfied with 3jl2's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about NPC complaint procedures is available on the NPC's official resources.

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact support directly.